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Important Security Notice: Protect Your Booking with Landers Bay Resort and Spa 2025

We want to make you aware of a phishing scam that is currently impersonating Landers Bay Resort & Spa and other Kimaya Group resorts. These fraudulent emails and phone calls are designed to pressure you into clicking a link or paying a “confirmation” fee.

How to Spot the Scam:

  • Urgent Subject Lines: The emails often have subject lines like “Booking Cancelled — Action Required” and may threaten that your room will be released within 24 hours.
  • Suspicious Links and Buttons: Look out for a red “Confirm Booking Again” button or links that lead to a website that is not a www.landersbayfiji.com domain.
  • Unfamiliar Email Addresses: The messages often come from free email services or unusual domains.
  • Requests for Personal Information: Scammers may ask you to share card numbers, OTPs, or passport details over the phone.

What to Do (in short):

  1. Do not click on any links or buttons in unexpected emails or SMS messages.
  2. Do not pay anyone who calls you unexpectedly.
  3. Do not share card numbers, OTPs, or passport details over the phone.

How to Verify Us:

  • You should only trust the contact details provided on our official website and listed below.
  • If you are ever unsure, please call us before making any payment.

Remember, your genuine booking with us is safe when handled through our official channels. We will never ask you to pay through third-party links or to share OTPs over the phone. Only emails from the https://landersbayfiji.com and phone calls from numbers listed on the https://landersbayfiji.com are official.

If You Have Already Clicked or Paid:

  • Contact your bank or card provider immediately to secure your account.
  • Change the password on any account where you might have entered information.
  • Forward the suspicious message to our security team at [email protected] and then delete it.
  • Let our team know by calling +679 7766777 so we can make a note of it against your booking.

We are actively working with our partners to block these campaigns.